🥄 FreshCheck
✅ Answers for owners, managers & staff

Frequently asked questions

Everything you need to know about FreshCheck. Can't find your answer? Open a support ticket — we answer fast.

Do staff need to install an app?

No. Every phone camera scans QR codes natively. Staff open the camera, point, tap — that's the whole flow.

Is this actually what AHS inspectors want to see?

Alberta's Food Retail & Food Services Code requires safe holding temperatures and records. FreshCheck timestamps every check, retains 365 days, and gives inspectors a clean public readout — the strongest possible record of diligence.

What happens if a fridge dies at night?

If a reading comes in out of range, the manager sees a high-severity alert immediately. Missed checks also alert — a station that silently goes unchecked is flagged within hours, not weeks.

Can I use my own printer for the stickers?

Yes — the Sticker Sheet page generates print-ready QR labels for any station. Or take the $299 Setup Kit and we print, laminate and (optionally) install them for you.

How is this different from a spreadsheet or paper log?

Paper gets skipped, wet and backdated. FreshCheck entries are timestamped server-side, alerts fire automatically, and the inspector report generates itself. Nobody has to "remember" to keep records.

Still stuck?

Open a support ticket and we'll get back to you within one business day.

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